Management Perspective

THE IMPORTANCE OF INFORMATION TECHNOLOGY TRAINING FROM A MANAGEMENT PERSPECTIVE

On the cursory, there seems to be no compelling reason why an organization should worry about IT training for their IT managers and system analysts. After all, they are the “experts”! However, when the significant contribution of technology to the overall business is appreciated, the need for such training becomes necessary, nay, critical. Therefore, it is essential that those who decide, manage or implement the enterprise technology needs of the business should be equipped with all the knowledge and resources needed to better outlay technology for the business’s interest.

IT Training keeps the experts up to date with emergent trends.

Continuous IT training and education for the “experts” would ensure that they are always on top of their game. Been on their “A” game means they are in tune with emerging trends- they are proactive and not reactive. Technology changes all time with new contents, applications and trends constantly introduced to ease the doings of business. Only by continual training can the IT team stay current to this fluidity lest they are left behind- with often hefty impact on the business. The web 2.0 revolution is now fully activated, familiarity with trends such as blogs, wikis, podcasts and RSS feeds as well as understanding their impact on the internet and on communication, has become crucial for managers. If the forecasts are to be believed, these trends would greatly impact businesses in the near future- companies therefore have to evaluate the prospective effect on their business strategies.

How may the business be affected by new technologies and how can the business seamlessly integrate these technologies? IT training provides the answer. Make no mistake about it- web 2.0 will change the business model. And knowledge of emergent trends from a business perspective can make all the difference for the business that wants to stay afloat and profitable. It is crucial that managers proactively acquire knowledge of the emergent trends not only from the limited technical aspect but from the wider business strategy viewpoint. There are training courses for issues such as this. With the knowledge garnered, businesses can make more deliberated and considered decisions for transitioning to new technologies.

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Training can help businesses utilize collaboration and information sharing -both intra and inter enterprise- for optimal business results. For example enterprise-class blogs and wikis that have heralded user created content sharing platforms have immensely transformed enterprise communication. Through these platforms, ad hoc teams can collaborate in problem solving tasks and make results available to the larger business. In this way, these platforms act as enhancers of productivity and innovation.

Bureaucratic issues and other organizational challenges make it comparatively harder for larger businesses to seamlessly change their business strategies based on new technologies. For one, it is a hard executive decision to make and for another, even if the decision is made, developing or tweaking the requisite infrastructure to support the technology may be daunting. With training, it will be easier to estimate potential impact of such new technologies on a business.

IT Training is important for Technology Selection and Recommendation

Usually, management training courses do not deal with issues of decision making about technology. But this is crucial! Technology has a decisive role to play in the capacity of businesses to deliver positive outcomes.

Technology must not be seen as an isolated aspect of the business but must be viewed and treated as an integral aspect of the business.The decisions made about technology can be quite critical for the business. Training equips the manager with the necessary tools to make such decisions.It is no longer sufficient to tout an application or similar emergent technological trend because

it is all cool and innovative. But for a business case, a thorough understanding of how and to what extent the application will impact sections as well as the overall business is imperative. This is where training comes to play. It gives the manager the enablement to make the appropriate decisions about technology and to leverage technology for the business’ interests.

At the end of the day, businesses are about the numbers. Is the profit going up or down? Training enables the manager to look at the big picture and fit the technology into the financials. With training, the manager, when making a case for technology, can do the due diligence assessment. He can with better clarity, describe and detail the expected profit or investment effects of adopting the technology.

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Conclusion

Technology evolves every day. Concomitantly, it changes business communication and functions. Business managers must therefore proactively understand new technological trends and assess the potential effects of these trends to their business. One great way of doing this is by subscribing to a program of continuous training for their employees especially those at the managerial level. Giving technology a pride of place in the business architecture would avail the business with the right technologies and technological decisions for ensuring the success of the business

Dwight Chamberlain is the owner of the popular blog, Around The TWorld.

He is a well travelled man and this is evident in his work. He is a veteran of the tech industry and he has worked with four of the biggest tech corporations in the world.

He writes articles that give his readers regular updates on happenings in the tech world.

However, this is not the only thing that his awarded winning blog does.

Dwight regularly posts self help articles on his blog. These articles tackle everything from the best ways to get the best from your devices and gadgets, to helpful hacks that can be used to make your gadgets perform better and last longer.

He occasionally write for other blogs. His articles have appeared in many magazines nationwide. These magazines are not just the obvious ones that deal with tech issues.His articles have been featured in Men’s tech Daily, Informed Man, Cosmo UK, Daily Hacks, and Tech Weekly.